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What's in your Poq app: Comprehensive features list
Use this resource to find the correct name, definition and way of editing any feature in your Poq app.
The features are divided by the context, or part of the customer's shopping journey through your app:
Content - Features relating to content that you can add into your app. This includes banners, stories, look-books and other content that can enhance your customers' experience of using your app.
Catalogue - Features relating to your products and categories.
Checkout - Features connected to the purchasing or saving products. This includes the Cart and Wishlist screens.
Navigation - The components and features that allow customers to navigate through your app.
Marketing - Features that enable marketing and communication campaigns, including push notifications, analytics and dynamic links.
Add-ons - Features that can be added to your core app, like customer account settings.
Content
These features are dedicated to the initiation phase of your app. they are seen by your customers at the moment they first start using the app, or when they are waiting for it to load. Some of them are features that you need to decide to enable before your app can go live, like the 3D touch feature, which allows additional interaction within the app.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Onboarding screens | Screens designed to walk new users through the first stages of using your app. Only appears on your customer's first use of the app. You can edit these pages to tailor the customer journey. | CMS | Screens shown once before the Home screen opens |
| Stories | A carousel of images that remain on screen for a set amount of time. Can be used to give your customers advice, promote or demonstrate new brands. Images can be circular or rectangular Unread status displayed to highlight new stories to customers. Autoplay length is set to a specific time of your choosing. Products in the story are shopable. Images can be linked to associated content. | CMS | Home screen |
| Banners | Custom, interactive images that function as advertising banners. Can be half or full screen size. Banners can be used to deep link to products and categories in your app. You can use different images for different platforms (phone or tablet). | CMS | Home screen |
| Lookbook | Swipe-able series of images with different interactions. Available as classic carousel of images, or hotspot images, with interactive areas on the screen. Products can be assigned to be associated with the lookbooks. | CMS | Stand alone screen |
| Custom content pages | Written content that can be added as individual screens in your app. Edited using a text editor. Types of content that can be created: formatted HTML, web link, deep link, nested list FAQ. Content can be arranged in groups using headers, spaces and separators. | CMS | Stand alone screens |
| Splash loading screen | Full screen image displayed when your app loads. Displayed as your app loads. If it is the first time your customer has used the app, the splash screen is shown after they have registered and the home screen is loading. | CMS | Stand alone screens |
Catalogue
These features are all used to manage how your products are displayed to your customers. These features are at the heart of your customers' interaction with your products.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Text Search | Searches for keywords in title and brand. Recent searches, which can be cleared by the customer. Predicted searches in the form of suggested categories as you type. Recommendations based on recent searches appear in place of empty search results. See Filters for organising search results. | - | Home and shop screens |
| Categories | Categories are how your products are organised. Categories can have multiple nested child categories, organised in either accordion or sliding menus. Header images can be customised. | Product feed | Accessed via the tab bar |
| Product list | An infinite scrolling list of products by category. Each product is displayed with a thumbnail image, title, price - including 'Was' and 'Now' offer prices - and wishlist heart icon. Your customers can order the items in the list with filters for new in and price high/low. Images and video available via Peek and Pop navigation. | Product feed | Product list screens (PLP) |
| Filters | Customers can filter the view of the products in a product list using: Pricing drag bar to limit price range of list, Category, Colour, and Size. | - | Product list screen |
| Product details | Displays all the relevant data about your product: a carousel of images which can be pinched to zoom, product video, product name, promotion label, size list, links (delivery, ingredients etc), share icon, was price, current price, and a description. Customers can add products to their wishlist or cart from the product details. | Product feed | Product details screen (PDP) |
| Colour swatch | The colour swatch appears on the product details screen. Groups products by colour. Displays thumbnail image when a colour is chosen, showing that product in a specific colour. | Product feed | Product details screen (PDP) |
| Product recommendations carousel | Shows recently viewed products in an image carousel below the fold on the Product details screen. Customers can see more details via Peek and Pop navigation, or by tapping a 'View More' option. View more activates a product list screen with products from the carousel taking up the first ten spaces. | - | Product details screen (PDP) |
Checkout
These features are connected to the checkout process in your app. It covers your customer's journey after choosing a product, adding it to their cart or wishlist or completing a purchase at the checkout.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Wishlist | A list of products identified as potential purchases by your customers, without adding them to their cart. The Wishlist features actions to add products to cart, swipe to clear products from the list and a clear all function. | - | Wishlist screen and via the tab menu |
| Add to cart | Allows your customers to add a product to their cart. Includes size and quantity picker, and low stock indicator. Animation shows the product being moved into the cart. | - | Wishlist, PDP, Stories |
| Cart | The cart is where products awaiting checkout are shown along with total products and price. Customer interactions: Swipe to remove fro cart, swipe to move to Wishlist (save for later), edit quantity, bulk remove, start checkout. | - | Cart screens |
| Web checkout | A webview of a payment screen from your website that allows customers to pay for their shopping. Connected via a JS Payment bridge to allow contact between your app and your payment service provider. The web checkout is initiated using the cart transfer. Includes order tracking. | JS bridge code is integrated to your website | Webview |
| Apple Pay | Allows customers to pay for their shopping using Apple Pay through the web checkout. | Integrated to your website | Checkout webview |
Marketing
These features enable marketing activities through your app.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Push messages | You can send unlimited push messages to your customers from your app. Customers need to opt in. Broadcast to groups or all customers. Target specific platforms. Schedule push messages. Add deep links to your push messages, linking directly to specific screens in your app: category, page, lookbook, custom screen. Track audiences. | CMS | Seen in your customer's device as a notification |
| Social media integration | Your app supports Facebook and Instagram events tracking and insights. | Integrated with your Facebook or Instagram account | - |
| Firebase Dynamic Links | Your app supports Firebase Dynamic links to connect links from anywhere directly into screens on your app. Where your app cannot be accessed - for example, if the user does not have your app, you can set alternative destinations for your links. This includes click and revenue tracking. | Firebase | - |
Analytics
These features detail the analytics capabilities supported by your app.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Firebase analytics | Firebase analytics in your app is supported by an analytic events layer which tracks over 40 events, each with multiple parameters. You can track: User sessions, Device, OS, and demographic breakdowns, revenue, conversions, audiences, and funnels. You can use streamview to see a live view of the last 30 minutes. | Firebase | - |
| Firebase performance | Firebase performance allows you to track the performance of your app. You can monitor: Crash reporting, Network speed (based on API response speeds), app load speed, screen load speed, and geographic performance. | Firebase | - |
Design
Your app has been founded on the Poq design system, which follows Atomic Design principles, enabling consistency in design across the customer's journey.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| App styler | The app styler allows you to configure design elements across your app. You can configure: fonts, colours, iconography, the makeup of individual components. App styler allows you to roll back to previous versions and includes an audit history. App styler web tool. | Entire app |
Navigation
All of these features affect the way your customers navigate your app. An integral part of the Poq design system, they represent the most natural way of getting from screen to screen, so your customers can easily find their way around.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Tab bar navigation | A menu, populated with icons, at the bottom of the screen. The tab bar allows users to navigate easily between screens with a single tap. | - | All screens |
| Infinite scroll | Allows your customers to scroll through product lists and search results with having to navigate to the 'next page'. Products keep loading automatically as they scroll down the list. While new products load, a subtle animation tells them something is about to appear in this space. | - | Product list |
| Edge swipe | Your customers can swipe right to get back the product list page from a product detail page. | - | - |
| Peek and popup video | If 3D touch is enabled in your app, your customer can force touch (tap and hold-down) a product in the PLP and a video plays in a pop-up screen. Usually, this video is related to the product. For example, a video featuring the product in context. You can associate one popup video with each product in the PLP. | - | - |
| Peek and popup image | If 3D touch is enabled in your app, your customer can force touch (tap and hold-down) a product in the PLP and an image is displayed in a pop-up screen. Usually, this image is related to the product. For example, it could be a Lookbook image that features a product as part of an overall look. You can associate one popup image with each product in the PLP. | - | - |
| PLP to PDP transition | Subtle visual animation when your customers move from a product list page to the product detail page of a specific product. | - | |
| Pull down refresh | When your customer swipes down on the product list page, the items are refreshed. | - | - |
| Product image zoom | Allows your customers to zoom into the product image. | - | - |
Custom add-ons
These features are not included in the out of the box app, but are commonly added customisations.
Omnichannel/Store add-ons
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Barcode search | Enables and utilises the camera on your customer's device to scan barcodes on products in-store. Multiple barcode types supported including QR and UTC. Customers can enter the code manually instead of using the camera. The scanned product is shown in search results in the app. | - | Appears in search bar |
| Store locator | You can create a store locator in your app to show your customers locations of stores nearby. Stores can be imported via a store feed, including details such as address and openig times. Customers can see nearby stores in a list or as pins on a map view. Customers can tap 'Directions' to open maps on their device. | CMS | Appears by default on the 'More' menu |
My account add-ons
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Account sync | Your customer's account is kept up to date between the app and online. This makes use of cookies and authorised tokens to maintain the account across platforms. | - | - |
| Registration | Allows your customers to register for an account from your app, which can them be maintained across different platforms. The form requests simple registration details: Name, email, password. Customers can opt in or out of marketing preferences at this stage. | - | - |
| Login | When your customers need to login to their account, the login screen features a header image which you can edit. Your app also supports persisted login, so your customers do not need to enter their registration details every time they log in. | - | - |
Merchandising add-ons
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Search integration | Searches conducted in your app can be connected to your merchandising system to check real-time details. | - | Search results screens |
| Dynamic filters | Apply filters to products shown in product lists in real time. | - | Product list |
| Live stock check | On product list/product detail screen loading, your app can check stock levels in your merchandising system before the screen displays. | - | Product list/detail screen |
Enterprise Push
With enterprise level Push notifications, you can add richness and more sophisticated tracking into your push messages to customers.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Analytics layer for Push events | The Poq analytics layer can track over 40 analytics events back to enterprise Push notifications. | - | - |
| Segmentation | Segment push messages by events, audiences and behavioural segments. | - | - |
| Rich Push | Add images into your push messages. | - | - |
Reviews
Reviews and ratings can be added to your app through an integration with an approved supplier.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Ratings | With the reviews add-on, a product's star ratings is shown on the product details screen, along with a count of the number of ratings it has received. | External service | Product details screen |
| Reviews | Written reviews along with rating scores are listed by date below the fold on the Product details screen. | External service |
Visual search
Your customer can use images on their device as the basis of a visual search of your catalogue. This is enabled via an approved Poq partner, who require access to your product feed in order to supply search results.
| Feature | Description | How to edit | Shown on |
|---|---|---|---|
| Camera or image upload | Your customers can use their camera to take a picture, or select one from their device and upload it. | - | Search bar |
| Edit | Your customers can edit the image they want to use in the search before submitting it. | - | - |
| Results | Results are displayed in image carousels by category and according to best visual match. | - | Visual search results screen |
| View more | Your customers can opt to view more products similar to search resutls. | - | Visual search results screen |